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Privacy Policy

Privacy Policy

Introduction

Welcome to https://scratch-resistant-coating.alertblitz.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • General Data Protection Law (LGPD) from Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) from the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Personal Information Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://scratch-resistant-coating.alertblitz.com
  • Any mobile or desktop applications developed by us
  • All services and products offered through our platform

Please note that this privacy policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  • When you create an account and use our applications or services as an authorized user
  • During your visits to our websites linked to this privacy policy
  • Whenever you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details associated with your account creation, such as user name, email address, and password.
  • Payment Information: Data related to payment methods you use to purchase our products or services.
  • Financial Information: Transaction history and financial details required for processing payments.
  • Purchase Information: Records of your orders, including products purchased, quantities, and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Any comments, reviews, or suggestions you provide to improve our products and services.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts.
  • Product Information: Details about the products you show interest in or purchase, including product preferences and customization choices.

We collect this information through various means: user input forms, account settings, order processes, surveys, interactions with our customer support team, and automated technologies (e.g., cookies and tracking pixels). Additionally, third-party service providers may share personal data with us for the purposes described in this policy.

Cookies

We employ cookies to enhance your experience on our website and gather analytics about user behavior. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These cookies enable basic features and navigation on our site, ensuring its functionality.
  • Preference: They remember your preferences, such as language settings and display choices.
  • Analytics: Used to collect aggregate data about website usage, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when these purposes are fulfilled, we delete or anonymize the data to ensure privacy. Our retention periods vary based on the type of data and legal requirements.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data:

  • Encrypted Communication: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and inform you about any necessary actions taken.

Your Rights (Geographical Location Depending)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update incomplete or inaccurate personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  • File Appeals/Complaints: The right to file a complaint with a supervisory authority, especially in cases of alleged non-compliance with this policy.

To exercise these rights or if you have any data-related queries, please contact our privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about our data practices, please contact us:

  • Email: [email protected]
  • Address: [Provide Company Address]
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